To complete the full process of credit repair, when you receive information in the mail from Equifax, Experian and Trans Union, it is imperative that you contact Monster Consultant. immediately. The information received from the credit bureaus will help us to continue the dispute process. Failure to contact us promptly will result in delay or non-completion of your credit repair. It is the customer obligation not to apply for new credit while Monster Consultant, is in process of disputing and resolving disputed items on your credit report. By applying for new credit it will negate the progress that we have made.